FAQs
What Is Paintless Dent Removal (PDR) From Dent Wizard?
Dent Wizard PDR repairs dents and dings on vehicles without affecting the original factory finish. Using specially designed tools, Dent Wizard’s trained and certified technician's reform body metal back to its original condition maintaining the integrity of the manufacturer's original condition. Dent Wizard is approved by most major manufacturer's and offers a no-drill policy on all repairs.
What Size Damage Can Be Repaired?
Each repair claim covers damage on a single panel up to the size of a credit card (2” X 3.25”), provided the paint has not been damaged. Side and top panels are covered as well as aluminum body panels.
How Many Repairs Are Covered By The Plan?
The plan will provide for an unlimited number of PDR Panel Repairs over the term of the contract.
How Long Does It Take To Remove A Dent Or Ding?
Dents and dings can often be repaired in a day or less, with a scheduled appointment.
How Does The Customer Schedule A Repair?
The customer contacts our Ding Shield claims center (800.458.7072) to schedule an appointment with an authorized Dent Wizard technician.
What Documentation Do I Need to Make a Claim?
To make a claim, you will need either the Buyer Registration form or VIN of the vehicle.
Can I Repair Damage Larger Than The Size Of The Card?
No, Ding Shield claims only cover damage up to the size of a credit card (2” x 3.25).
Does The Ding Shield Plan Cover Paint Damage Or Bumper Repair?
No, Ding Shield is a paintless dent removal plan for dents and dings where the paint has not been broken.
Does The Ding Shield Plan Allow For A Loaner Vehicle?
No, A loaner vehicle is not provided.
Can Ding Shield Be Cancelled?
Yes, see the back of your registration form for full terms and conditions, or contact your dealer.
If the Buyer Trades In The Vehicle Before The End Of The Plan, Is The Ding Shield Plan Transferable?
Yes, see the back of your registration form for full Terms and Conditions, or contact a Ding Shield customer service representative at 800.458.7072.